F.A.Q

  • We ship to most SEA, NA, and EU countries!
    • Currently, we are only accepting PayPal. 
    • None, we only sell in-stock and ready-to-ship products, if it sells out don't panic we will restock and notify you on our social media platform.

    • We have a 5-7 business day processing time for all orders. Business days are Monday-Friday, and most holidays are observed at Ctrl/frek/. If your order was placed less than 7 business days ago, please allow the full processing time to pass.
    • We're currently located in Vietnam. That's how we got to know our partner Wuqi and started the Cat:3 Collection.
    • Yes, any type of customs/import/VAT fees are to be paid by the customer. Please note that duties and taxes are not collected at checkout.